Salesforce Consultant
CIARÁN
FITZGERALD
Salesforce CPQ Consultant & Product Owner
Brussels, Belgium
10+
Years Experience
7
Salesforce Certs
6
Core Skills
Trailblazer
7 Salesforce Certifications
Credentials
Certified Expertise
Each certification represents months of study, hands-on experience, and proctored examination. A verified benchmark of Salesforce capability.
Salesforce Certified Platform App Builder
Earned Jul 10, 2025
Salesforce Certified Service Cloud Consultant
Earned Jan 26, 2024
Salesforce Certified Business Analyst
Earned Jan 11, 2024
Salesforce Certified AI Associate
Earned Sep 28, 2023
Salesforce Certified Sales Cloud Consultant
Earned Jan 21, 2020
Salesforce Certified Platform Administrator
Earned Jan 18, 2018
Salesforce Certified Marketing Cloud Account Engagement Specialist
Earned Feb 15, 2018
About
Executive Summary
10+ years of Salesforce consulting experience, specialising in CPQ strategy, integrations with external databases and products, and complex enterprise programmes.
I co-lead the Salesforce Admin Group Dublin, one of Ireland's most active Trailblazer communities. I organise monthly sessions, mentor consultants and admins, and connect practitioners with real career opportunities. That community leadership extends through founding ConsultantCloud.io and Irish Dreamin', where I champion practical certification support and peer learning across the ecosystem.
Featured Work
React on Salesforce Experience Cloud Portfolio
Jul 2026Featured in Salesforce CloudBites Weekly
Built and published a Salesforce-hosted React CV using Multi-Framework, Experience Cloud, Vite, Tailwind, Salesforce DX, and a one-page PDF export pattern.
From Admin to Architect
YouTubeCloudBites TV interview
Featured conversation on Salesforce career growth, community leadership, grit, and giving back across the ecosystem.
Empowering Salesforce professionals worldwide
Expertise
Skills
Tools
Sectors
Industry Experience
Airline Leasing and Aviation
Cybersecurity and Government Agencies
IT Hardware & Software Suppliers
FMCG, Charities and Retail
Insurance sector
Automotive and Fleet Services
Career
Work Experience
SALESFORCE CONSULTANT (CONTRACT)
Haddington Solutions
Current Contract: Global vehicle glass repair & replacement organisation | Global Product Owner (CPQ) & Salesforce Architect
- Serving as Global Product Owner for Salesforce CPQ across a multinational network of windscreen repair and automotive glass brands operating in 30+ countries.
- Leading the Salesforce consulting function: setting CPQ strategy, release governance, and best practice standards across regional operating companies.
- Owning the global CPQ product roadmap, prioritising enhancements that standardise quoting and configuration while accommodating market-specific requirements.
- Partnering with business stakeholders, regional IT teams, and offshore delivery partners to drive CPQ adoption and continuous improvement at scale.
- Defining product requirements, acceptance criteria, and release cycles for CPQ changes impacting thousands of users across consumer and fleet channels.
Previous Contract: Large International Software Company | CPQ Consultant
- Worked with the team responsible for the end-to-end Salesforce CPQ build, rollout, and ongoing product governance.
- Managed internal user issues through Salesforce cases and maintained a structured build and release cycle across Jira and Confluence.
- Resolved day-to-day CPQ issues, unusual quoting scenarios, and technical configuration questions for internal users.
- Used Gearset to release product and business process changes through data and metadata deployments.
- Built proofs of concept to demonstrate out-of-the-box CPQ automation, including Price Rules using Summary Variables.
- Updated Flows to ensure newly onboarded user divisions inherited the same functionality as existing divisions.
Previous Contract: Large Irish Insurance Company | Service Cloud + Experience Cloud Admin
- Performed business analysis on complex insurance products and designed a client-facing Salesforce Experience Cloud portal.
- Built proofs of concept using Einstein Bots, Flow Builder, and advanced product-selection logic for calculations and guided journeys.
- Supported the BAU workstream while acting as the first-level contact for internal and external teams.
- Mapped portal user journeys and translated insurance product rules into Salesforce configuration options.
- Documented requirements, edge cases, and acceptance criteria to support delivery and stakeholder review.
SENIOR SALESFORCE CONSULTANT/INTEGRATION SPECIALIST
Bluewave Technology (Platinum Partner)
- Delivered end-to-end Salesforce consulting engagements as either the single point of contact for clients or as part of larger delivery teams.
- Solved complex business problems by translating existing processes into scalable Salesforce ecosystem solutions.
- Specialised in Talend ETL integrations connecting external databases, including SQL, with Salesforce.
- Designed and built multiple Salesforce CPQ implementations using Price Rules, Product Rules, Summary Variables, and supporting automation.
- Integrated document generation and e-signature solutions including Conga Composer, S-Docs, Conga Sign, and Adobe Sign.
SALES & OPERATIONS ANALYST
Social Talent
- Owned Salesforce administration, analysis, and integrations for a leading Dublin e-learning technology startup.
- Supported larger implementation work across Salesforce CPQ, OneLogin SSO, Chargify, and Adobe Sign in a fast-moving startup environment.
- Created operational reporting and dashboards to support sales pipeline visibility, customer onboarding, and revenue operations.
- Worked closely with sales, finance, and customer success teams to improve data quality and streamline day-to-day Salesforce processes.
Education
Formal Education
Bachelor's Degree, Chemistry
University College Dublin